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Buytextbooks.ca is not responsible for damages caused during transit. However, we do have a 30-day guarantee for all our products. You can request to return it for a full refund or ask us for a replacement.
You will receive a full refund if your order is cancelled. Unfortunately, some orders may be cancelled is it is out of stock or the condition does not meet our requirement anymore.
You can only cancel your orders within 24 hours of purchase. Please note that you are not able to cancel once the order is dispatched.
Deliveries are sometimes delayed due to extreme weather condition. Please contact us if you have not received your order after 2 weeks.
Rentals could be used or new. However, they are not guaranteed to have access codes or any other supplementary material.